Cancellation Considerations:

Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance for individual services and 48 hours in advance for multiple services, groups and spa packages.

Due to FDA regulations, skincare products purchased at Jade Lady Beauty Center cannot be returned once they leave our premises. No refunds are given for gift certificates. All retail merchandise may be returned for store credit within 14 days of the purchase, items must have tags and no signs of damage or wear. Merchandise that was purchased on sale is final sale & may not be returned.